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Failed update 2016.3 on Windows 8

JTRenos
2 Posts
Cover User

Failed update 2016.3 on Windows 8

I have update 2016.3 running fine on our new computer with Windows 10, but for some reason it has an error 2502 & 2503 when trying to load on our older PC with Windows 8?? Any solutions?

1 REPLY
MYOB Moderator Neil_M
3,672 Posts
MYOB Moderator
New Zealand

Re: Failed update 2016.3 on Windows 8

Hi @JTRenos

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of useful information.

 

There are a few things that can cause those Windows errors, which can be a bit tricky to pin down exactly why you’re getting that error.

 

When your installing, we do encourage you to log into Windows as a Windows Administrator and right click on the installer and choose to run as Administrator. This will let the installer run with full Windows Permissions which can get around some causes of those errors.

 

Do let us know how you get on with this,



Kind regards,
Neil
MYOB Client Support
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