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Resolved: Trouble emailing from AccountRight v19

Community Manager Suja_P
5,249 Posts
Community Manager
Australia

Resolved: Trouble emailing from AccountRight v19

Hi all,

 

Product: AccountRight v19

 

Issue: Unable to email

 

We are aware that some clients are receiving the following error message when emailing from AccountRight version 19 using  Microsoft Office (build 1703).

 

The attachment was created.png

 

 

Microsoft have now released a new update that corrects this issue. To resolve this issue update to Office version 1704.. To check what version of office you have installed, open Outlook and go to file, then select Office Account. To download the update, go to file, select Office Account, click update options and select 'Update Now'.


Kind regards,

Suja Pillai
Social Support and Community Manager
MYOB Australia Pty Ltd

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