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AccountEdge Crashes when "Start New Financial Year " Selected!

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2 Posts
User
Australia

AccountEdge Crashes when "Start New Financial Year " Selected!

Hi All,

 

I have problem with AcountEdge V5.01 which crashes after "Start New Financial Year "  is selected and then after a while of it going through all the checking etc. of the data file it just CRASHES!

 

Any workarounds, suggestions or solutions would be gratefully accepted as it's driving me crazy. ;-(

 

Cheers,

 

PW

 

 

3 REPLIES
3,068 Posts
Ultimate Partner
New Zealand

Re: AccountEdge Crashes when "Start New Financial Year " Selected!

Take a backup, then run an Optimise first (not sure if your version is new-ish, but try File, Optimise...), and if this produces errors then you may need to send your file to MYOB for correction.

Regards Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Multi-user sales management add-on
DataWise Report Writer - Specialised Reporting from MYOB programs
2 Posts
User
Australia

Re: AccountEdge Crashes when "Start New Financial Year " Selected!

Hi Mike,

 

Thanks for the suggestion and tried to do it but it keeps asking me to shorten the name (see attach) ! Which I have by half but it's still not happy with filename length.

 

Just how short does it have to be and why does it matter?

 

Cheers,

 

PW

 

 

3,068 Posts
Ultimate Partner
New Zealand

Re: AccountEdge Crashes when "Start New Financial Year " Selected!

Just wondering if your filename has a .myo extension, if not, add it, if it has, remove it.

Regards Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Multi-user sales management add-on
DataWise Report Writer - Specialised Reporting from MYOB programs
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