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Why is there not an option to cancel a subscription via the website? It seems that there are many complaints about this on various forums. Many members complain that calls to the 1300 number go unanswered and call backs take days, sometimes weeks. This should be a simple click of a button.
As per the MYOB Cover Membership Terms and Conditions, recurring payment plans can be cancelled by speaking to our Customer Service team on 1300 555 151.
In this case, I have arranged for one of the team to get in contact with yourself to best assist with your enquiry.