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Contributing User
Pages
Posts: 8
Registered: ‎26-04-2012
Australia
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Can not log in to Edit

When trying to log into the site to edit it i receive the following script:
A Snap web handler on host haskell6-prod.engage-cloud.com threw an exception. Details:
ParseError {errorContexts = ["HTTP status line"], errorMessage = "Failed reading: takeWhile1"}
HTTP Request:
GET atlas.myob.net:0/openid/start?openid_identifier=https%3A%2F%2Fopenid.paypal-ids.com%2F&token_url=https%3A%2F%2Fpagesofcobram.secure.myob.net%2Fauth%2Frpx?openid_identifier=https%3A%2F%2Fopenid.paypal-ids.com%2F&token_url=https%3A%2F%2Fpagesofcobram.secure.myob.net%2Fauth%2Frpx User-Agent[Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; MALC)]
Headers:
fromList [("Accept",["text/html, application/xhtml+xml, */*"]),("Accept-Encoding",["gzip, deflate"]),("Accept-Language",["en-au"]),("Cookie",["welcome_info=%5B%22welcome_user%22%2C%7B%22name%22%3A%22Pages.Cobram%22%7D%5D; expected_tab=; expected_user_input=; origin_url=; welcome_info_name=Pages.Cobram; s_d_social=04QZ-tGqAZllusnuUzB6BU25KCoGztDWbbkdT8BiPHOXY2PaGTyIK2ByPhjL3kb9jqC9cXq4asNa_k5sY79aOFnE0-X-LP-y5o1EqtrAhS3YDtvParhxKsKFqOfPpfy9GSsVcZzgkzqFEbhFgoSeNlLr6xoz9ah7BohXFDbgo6RZ9OyQ_-3RSsc_RpNrS98OfREfdOLMT_x9q6SuSRn-CqkLZEZtDXSFBh2-s3xedV6P-vDk_ZQx0pS6JkRbGjQrbIMDRvC8mKaFYpbv3nCIpjXbhQI9ZsRiys6n78Kn1bgw%3D; __utma=1.1899180466.1318997653.1334644905.1334888001.35; __utmz=1.1318997653.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)"]),("DNT",["1"]),("Host",["atlas.myob.net"]),("Referer",["http://www.radiobooks.com.au/gallery"]),("User-Agent",["Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; MALC)"]),("X-Forwarded-For",["121.214.153.130"]),("X-Forwarded-Port",["443"]),("X-Forwarded-Proto",["https"])]

and it will not allow me in.

I have cleared the cache to no avail.

Thankyou,

Peter


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Former Staff
NickR
Posts: 1,437
Registered: ‎05-05-2011
Australia
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Re: Can not log in to Edit

[ Edited ]

Can you please try it again?

 

Also, which web browser are you using to sign in? And the version #? Have you tried others like Google Chrome/Firefox?

NickR
MYOB Atlas Support
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Contributing User
Pages
Posts: 8
Registered: ‎26-04-2012
Australia
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Re: Can not log in to Edit

I have tried again this morning with no success. I use Paypal to log in. I can still log into my Paypal account. I have not changed any Email address's. I use Internet Explorer V 9.0.8812.16421 Update Version 9.0.6

 

Thanks,

 

Peter.

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Former Staff
NickR
Posts: 1,437
Registered: ‎05-05-2011
Australia
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Re: Can not log in to Edit

Can you please also try it with:

 

https://www.google.com/chrome

 

http://www.mozilla.org/en-US/firefox/new/

NickR
MYOB Atlas Support
_________________________________________________________________________
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NZ Links | MYOB Atlas Forum | Learning Centre | Vote On Ideas | Contacting MYOB Atlas | FAQ

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Contributing User
Pages
Posts: 8
Registered: ‎26-04-2012
Australia
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Re: Can not log in to Edit

I installed Chrome as the Browser and tried to log in. The following script came back to me:

 

A Snap web handler on host haskell4-prod.engage-cloud.com threw an exception. Details:
ParseError {errorContexts = ["HTTP status line"], errorMessage = "Failed reading: takeWhile1"}
HTTP Request:
 GET atlas.myob.net:0/openid/start?openid_identifier=https%3A%2F%2Fopenid.paypal-ids.com%2F&token_url=https%3A%2F%2Fpagesofcobram.secure.myob.net%2Fauth%2Frpx?openid_identifier=https%3A%2F%2Fopenid.paypal-ids.com%2F&token_url=https%3A%2F%2Fpagesofcobram.secure.myob.net%2Fauth%2Frpx User-Agent[Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.162 Safari/535.19]
Headers:
fromList [("Accept",["text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"]),("Accept-Charset",["ISO-8859-1,utf-8;q=0.7,*;q=0.3"]),("Accept-Encoding",["gzip,deflate,sdch"]),("Accept-Language",["en-GB,en-US;q=0.8,en;q=0.6"]),("Host",["atlas.myob.net"]),("Referer",["http://www.radiobooks.com.au/"]),("User-Agent",["Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.162 Safari/535.19"]),("X-Forwarded-For",["121.214.153.130"]),("X-Forwarded-Port",["443"]),("X-Forwarded-Proto",["https"])]
 
Hope this helps,
 
Peter.
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Contributing User
Pages
Posts: 8
Registered: ‎26-04-2012
Australia
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Re: Can not log in to Edit

Tried Firfox. Same style of script.

 

A Snap web handler on host haskell1-prod.engage-cloud.com threw an exception. Details:
ParseError {errorContexts = ["HTTP status line"], errorMessage = "Failed reading: takeWhile1"}
HTTP Request:
 GET atlas.myob.net:0/openid/start?openid_identifier=https%3A%2F%2Fopenid.paypal-ids.com%2F&token_url=https%3A%2F%2Fpagesofcobram.secure.myob.net%2Fauth%2Frpx?openid_identifier=https%3A%2F%2Fopenid.paypal-ids.com%2F&token_url=https%3A%2F%2Fpagesofcobram.secure.myob.net%2Fauth%2Frpx User-Agent[Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0]
Headers:
fromList [("Accept",["text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"]),("Accept-Encoding",["gzip, deflate"]),("Accept-Language",["en-au"]),("Host",["atlas.myob.net"]),("Referer",["http://www.radiobooks.com.au/"]),("User-Agent",["Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0"]),("X-Forwarded-For",["121.214.153.130"]),("X-Forwarded-Port",["443"]),("X-Forwarded-Proto",["https"])]
Peter.
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Former Staff
NickR
Posts: 1,437
Registered: ‎05-05-2011
Australia
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Re: Can not log in to Edit

Sorry for the delay, we are looking to resolve the issue as it has been isolated.

NickR
MYOB Atlas Support
_________________________________________________________________________
AU Links | MYOB Atlas Forum | Learning Centre | Vote On Ideas | Contacting MYOB Atlas | FAQ
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Contributing User
Pages
Posts: 8
Registered: ‎26-04-2012
Australia
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Re: Can not log in to Edit

Nick,

 

Thanks for keeping me informed. So you know, i have also reboooted the modem just in case it had got itself tangled. Made no diffrence but you never know with computers.

 

Peter.

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User
collumbo
Posts: 1
Registered: ‎27-04-2012
Australia
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Re: Can not log in to Edit

I have the same trouble with log in will not allow you to log in through any browser tried to defrag no difference tried mobile login and not allowing to log in this is a big issue now as I have a retail site and can not update or retrieve invoices .have being told that atlas is a self service site has any one goes a solution.

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Former Staff
NickR
Posts: 1,437
Registered: ‎05-05-2011
Australia
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Re: Can not log in to Edit

It's an issue related to a 3rd party system that we do not directly control so we are in communications to resolve this with them. It is a big priority.

NickR
MYOB Atlas Support
_________________________________________________________________________
AU Links | MYOB Atlas Forum | Learning Centre | Vote On Ideas | Contacting MYOB Atlas | FAQ
NZ Links | MYOB Atlas Forum | Learning Centre | Vote On Ideas | Contacting MYOB Atlas | FAQ

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