DNS address could not be found.

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SoutheastApp
1 Post
User
Australia

DNS address could not be found.

Good Afternoon 

 

Can we please have assistance with our Domain, we are unable to access our website and our primary email accounts are routed through this domain, we have already emailed this morning requesting urgent help and haven't yet heard back. if this could please be resolved ASAP that would be greatly appreciated as multiple customers have been unable to contact us via email. thank you 

 

we have attached a screen shot of the error we are getting. 

 

also our MYOB Atlas Domain Name Registration was paid on the 10.07.2017 and doesn't expire until the 06.10.2019

DNS address could not be found.JPG
1 REPLY
MYOB Moderator CloverQ
6,138 Posts
MYOB Moderator
Australia

Re: DNS address could not be found.

Hi @SoutheastApp,

 

Welcome to the MYOB Community Forum, I hope you find it an useful resource. 

 

Sorry to hear the trouble you are having with the domain name, I can see you've also emailed our Atlas support inbox, which I've just replied. 

 

Our teams are looking into this matter, and will get back to you as soon as possible. 


Kind regards,
Clover
MYOB Client Support
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