Linking Domain Name - Failure

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earlsexpress
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Australia
earlsexpress
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Linking Domain Name - Failure

I have tried linking my domain name to my website it says on the MYOB Atlas page that it is linked but when i search for it nothing even comes up and when i clicked on the 'link a domain name' link i followed the steps but when it gives you the sample email to email your register i missed saving it or copying it so not sure if i still need it or not ?

I have tried doing the 'link a domain name' again and it says its already registered and i cant get the sample email again so im assuming its supposed to work soon but i just cant get into it right now.

How long should i wait to see if it is up and running or its not working ?

 

Thanks  

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MYOB Moderator CloverQ
6,333 Posts
MYOB Moderator
Australia
CloverQ
MYOB Moderator

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Re: Linking Domain Name - Failure

Hi @earlsexpress,

 

I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

 

Linking an external domain name to your Atlas website consists two parts:

 

1. Link it in Atlas, so Atlas knows where to expect traffic

2. Pass the DNS settings to your domain registrar, who can then make the required changes to direct traffic to your Atlas website. 

 

From what you described, step 2 has not been completed yet. Since you missed the sample email, what you can do is log in to Atlas, unlink this domain, then link it again to get the sample email. 

 

Please feel free to let us know how you go. 


Kind regards,
Clover
MYOB Client Support
earlsexpress
2 Posts
Cover User
Australia
earlsexpress
Cover User

2Posts

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Re: Linking Domain Name - Failure

Thanks so much that worked a treat !!

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