Recent content
Forgot to start a new financial year last year.
Recently I have been taking over the role and using the MYOB AccountRight, I am trying to generate reports for Apr 24 today, however, the reports are not available (please see the attachment for your reference). I just found out the previous staff forgot to start a new financial year after the accountant finalised the Apr 22~Mar 23 year-end financial reports. I wish you confirm the correct steps before I roll over to the new financial year (Apr 23~Mar 24). NOT Apr 24~Mar 25, as we have not finalised the financial report for 01/04/23~31/03/24 yet). can someone kindly advise, so I can be able to generate the reports after 01/04/24, thanks.14Views0likes1CommentMyob file stuck in backup, its need to be reset please - urgent
Hello, my file is stuck in backup mode I did a back up, it seemed to stop It then said connection with server lost I then received message saying back up complete I tried to log back into file and its says that backup in progress So something has gone wrong, please fix my file ASAP, I have to wages in the morning thank youSolved608Views0likes14CommentsCategories Tax Code
Hi, when I create a new category for accounts, i read online that i can enter the correct tax code when creating or editing. But there is no option and it just auto assigns some tax code. for example: i created a new category for income. it just assigns N-T and there is no option to change it. Any idea?44Views0likes7CommentsUsing new file after migration
We recently had MYOB migrate our data from a serial number owned by an external company to a serial number owned by our business. How do I access the new the data file? I have downloaded the product from My.Myob but I can only open the old data file. I have emailed MYOB for help but don't expect an answer quickly.1View0likes0CommentsEmails not sending
Please help! When I send emails (payslips, invoices, statements) MYOB isn't sending all the emails, it will randomly send some, but not all of them. When you open the payslip, invoice, or statement it will be marked as already sent even though it hasn't sent. When these issues happen, they do not appear in the sent emails section of MYOB and no error messages are received. This is highly unproffesional as clients are not getting their invoices, and are upset when I send them an overdue notice. There are far too many emails for me to monitor if they have been sent or not. Thank you in advance :-)227Views1like15Comments