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Duplicate Imports
Good Afternoon, Our online ordering platform Fresho uses a program called featureIT to import invoices into our MYOB Account Right. Unfortunately on 16/5/24 & 17/5/24 there must have been an error with MYOB and over 10 duplicates of each invoice for majority of our customers (hundreds!!) has been imported into MYOB. We contacted support at Fresho and FeatureIT and they have looked into this problem and have told us to redirect it to your support team as it appears to be an issue on MYOB end. Can you please advise if there is a simple way to now have to delete these duplicates from each customers as there are thousands or if someone from the MYOB team can fix this for us. As we honestly dont really have time to go through each customer and indivually delete duplicate imported invoices. We urgently await your reply. Sam AMJ ProduceAMJAdmin3 minutes agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations7Views0likes1CommentPayables reconciliation report failed to load
Hi MYOB Support, I cannot get the Payables reconciliation with tax report to print at 31 March 2024, the last time it will print is 14 November 2023. I have tried: clearing the cache, running for a shorter period tried in Edge as well as Chrome tried on our client's computer as well as my own I have attached the Console report showing the error. Could you please help. Thank you, Angela1View0likes0CommentsIs it possible to update just the due date for purchases in MYOB AccountRight via API?
Hi there, One of our clients wants to populate due dates for purchases in our system and when those purchases are pushed to MYOB, they want those due dates to be exported? I understand there is no way on the application itself to populate the due dates and they are just calculated based on the terms, I want to see if there is a way to update these dates via API. Thank you in advance. Regards, RadhaSolvedRadha_ems33 minutes agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations19Views0likes5CommentsMYOB App still not working in new Android Phones
Please be aware MYOB Invoice App will not work in latest Android phones which supports only 32 bits App. MYOB is still a 16 bit APP. So MYOB Invoice App will not work in Galaxy S24 and other phones using Android latest OS. Quick books and Zero working fine in Android phones. Contacted MYOB several times, but no use. As usual they increased annual subscription this year also. No proper customer service or technical support. Zero is much cheaper and user freindly as I heard. Any former MYOB users here, who are currently using Zero or Quick books ? Please share your opinion.118Views0likes3Commentsany work around for adding a deposit to an order?
Hoping someone has worked out a way to apply a deposit to an order ? A deposit is often paid a month before the invoice is raised - with MYOB Business i can no longer place a payment against an order - don't want to invoice as the client that early as it leads to them receiving overdue notices. Not being able to apply deposit is making reconciling bank so time consuming - have made it a suggestion to MYOB but not having the ability to apply a deposit is adding hours of work Grateful for any suggestions / help1View0likes0Comments