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very old MYOB version not able to confirm company file.
I have a branch in the far north of NZ. it has run on a very old MYOB Retail Basics standalone license for over 10 years. we have always been able to verify it offline, but now nothing works and the file has been locked. So annyoing and as it is all we need, would like help to fix asap please. have the license number and company file, but it wont verify even with the code supplied by MYOB.... HELP49Views0likes3CommentsAdding an accountant - error
I have just tried to add my accountant and after initially adding him, he sent me an email asking me to use a different email address for him. So I cancelled the first user invite and created a second. It would not let me use his same name as there was already a name entered. So I used his initials. When I created this one, it dropped out half of his email address, so I again cancelled it and tried to create a new user. Now it is telling me that I cannot use the email address because there is a user already using this email address. I have checked the status and all requests I made have been cancelled. I have tried logging in and out but it will not let me add him at all now. Please help!3Views0likes1CommentFixed Assets changes in depreciation
Hi All, We are importing Assets from an existing system into Advanced. The issue we have relates to tax book depreciation regulations that have changed over time. Originally an asset would be straight line at 2% so accumulated depreciation had been calculated on the old system. Then at some point, the tax depreciation rate changed to zero for a number of years and is now about to change back again. After importing the asset, the first calculation of tax book depreciation, the system assumes the depn is incorrect and recalculates it for the periods that it should have been zero. These are large cost assets so the calculation created very large discrepancies in the expected deprn value. The normal way to address this would be to suspend the asset, however this is awkward as suspending it stops any depreciation from being calculated for both tax and accounting books. If it could be suspended by book it would be a much better option. Straight line and useful life makes it difficult to calculate what the settings should be used to stop the system from calculating the depn for the 0% periods. I am suggesting we duplicate the assets by having a tax book asset and an accounting book asset to work around this. Has anyone else experienced this issue and if so how did you address it. Appeciate any feedback.6Views0likes1Comment