Forum Discussion

nmf555's avatar
nmf555
Cover User
2 months ago

Backup or Export data From Myob Essentials Online for Accountant

Hi - I am trying to export my data from MYOB Essentials to give to my accountant but I get the following error message constantly: Request ID: 0f1d0786-e62a-4ba5-916c-6f816c6ea117. Can anyone help ...
nmf555's avatar
nmf555
Cover User
Hi - this particular MYOB is not account right but is MYOB Business Online Thanks
Shella_A's avatar
Shella_A
MYOB Moderator
2 months ago

Hi nmf555,

 

Thanks for the response and for providing the screenshot of the error message. We've done some fixing to your file in the background. I recommend logging out of the browser by clearing the cache and cookies, then logging back in again and redoing the process of exporting. Do let me know if you still encounter any errors.

 

Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

 

Kind regards,

Shella