why is it now when you click on invoices and change the status to open it shows all invoices instead of the invoices that are outstanding. i used to be able to click on open status and only show me the open invoices but now its showing all invoices even closed ones. also what happened with the debtors being displayed on the dashboard its been removed now and to view debtors and monies outstanding you have click on sales then invoices. would be nice to see this back on the dashboard again.

I changed to Xero in March because i hated the upgrade it was such a backward upgrade that caused me more issues than not. Was a big move and big change but Xero is different but so easy and offers more. Best decision i made was to leave MYOB behind and move to Xero

they had such a good system before the upgrade now its worse, if they dont fix there system im moving everyone to xero.

And now a new status of "overdue" has been added (instead of the old "red" open). BUT these now don't show when you choose to look at "open" invoices, NOR is there the ability to choose an "overdue" status. What was fixed last week, is now stuffed again! The overdue invoices need to show with the "open" ones as that is WHAT THEY ARE!(this status did not exist yesterday)

Shella_A wrote:Hi Dom1982 Thank you for your post. We understand your frustration with this, and we do apologize for the inconvenience. We appreciate your reaching out and have passed it on to our teams. Upon checking Sales Invoices are displaying and opening perfectly fine now. If you still having the same issue until now, we recommend clearing the cache and cookies of your browser or trying to use different browser as well. This will help you show those Sales Invoices on your MYOB Account. Please let me know how you go. Cheers,Shella_AWhy is there now yet another stuff up with invoices that are overdue now being filtered out yet there is no way to toggle the filter to bring them up. As such I now have to select all invoices abs scroll through literally hundreds of invoices to find an overdue invoices to chase up payment. Myob is an absolute disgusting joke the way they keep stuffing around small business owners yet still putting their price up higher and higher. Tell me how we are meant to pick up these overdue invoices now? Absolutely absurd. Stop trying to fix things that don't need to be fixed and then as such it becomes yet another stuff up

Yes it's happening for me too. So annoying

Sales Invoices display | MYOB Community

16 Replies

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CJonge
Contributing Cover User
2 years ago
Yes it's happening for me too. So annoying
- Dom1982
  Experienced User
  2 years ago
  they had such a good system before the upgrade now its worse, if they dont fix there system im moving everyone to xero.
  - USS3301
    User
    2 years ago
    I changed to Xero in March because i hated the upgrade it was such a backward upgrade that caused me more issues than not. Was a big move and big change but Xero is different but so easy and offers more. Best decision i made was to leave MYOB behind and move to Xero
HEATHZ
Experienced Cover User
2 years ago
also having the same issue very frustrating when you can sort through them. Its just one issue after another
Dom1982
Experienced User
2 years ago
its suprising that no myob specialist has commented to resolve this issue on any of the posts.
- homecomputing
  Experienced User
  2 years ago
  I'm also having the same issue
  
  Very annoying
  
  Hopefully someone will fix this soon
  - PaulT2
    User
    2 years ago
    I think mine is now fixed, open invoices show open only. Yay.
- Shella_A
  MYOB Moderator
  2 years ago
  Hi Dom1982
  
  Thank you for your post. We understand your frustration with this, and we do apologize for the inconvenience. We appreciate your reaching out and have passed it on to our teams.
  
  Upon checking Sales Invoices are displaying and opening perfectly fine now. If you still having the same issue until now, we recommend clearing the cache and cookies of your browser or trying to use different browser as well. This will help you show those Sales Invoices on your MYOB Account.
  
  Please let me know how you go.
  
  Cheers,
  
  Shella_A
  - coffeebeans1
    Contributing User
    2 years ago
    And now a new status of "overdue" has been added (instead of the old "red" open). BUT these now don't show when you choose to look at "open" invoices, NOR is there the ability to choose an "overdue" status. What was fixed last week, is now stuffed again! The overdue invoices need to show with the "open" ones as that is WHAT THEY ARE!
    (this status did not exist yesterday)