Support over the festive season - 2016

Community Manager Suja_P
5,362 Posts
Community Manager

Hi all,

 

Please note our operating hours for phone and Live Chat support over this holiday season:

 

Monday

19-Dec-16

Operating hours - 7:00 AM-7:00PM (AEST)

Tuesday

20-Dec-16

Operating hours - 7:00 AM-7:00PM (AEST)

Wednesday

21-Dec-16

Operating hours - 7:00 AM-7:00PM (AEST)

Thursday

22-Dec-16

Operating hours - 7:00 AM-7:00PM (AEST)

Friday

23-Dec-16

Operating hours - 7:00 AM-7:00PM (AEST)

Saturday

24-Dec-16

Point-of-Sale product support only - 9:00-5:00pm AEST

Sunday

25-Dec-16

CLOSED

Monday

26-Dec-16

Point-of-Sale product support only - 9:00-5:00pm AEST

Tuesday

27-Dec-16

Point-of-Sale product support only - 9:00-5:00pm AEST

Wednesday

28-Dec-16

Operating hours - 8:00 AM-6:00PM (AEST)

Thursday

29-Dec-16

Operating hours - 8:00 AM-6:00PM (AEST)

Friday

30-Dec-16

Operating hours - 8:00 AM-6:00PM (AEST)

Saturday

31-Dec-16

Point-of-Sale product support only - 9:00-5:00pm AEST

Sunday

1-Jan-17

CLOSED

Monday

2-Jan-17

Point-of-Sale product support only - 9:00-5:00pm AEST

Tuesday

3-Jan-17

Operating hours 9:00 am-5:00pm AEST (AU only)

Wednesday onwards

4-Jan-17

Back to normal Operating hours

 

PayDirect Online clients should see PayDirect Online processing times over the festive season for more information relating to processing of transactions during this time.

 

As always, we encourage you to use this forum or our extensive Help articles for your support needs.

 

We hope you have a safe and happy festive season.

 

Regards,

Suja Pillai

Social Support and Community Manager

MYOB Australia Pty Ltd

1 Comment
rosebuddoug
1 Post
User

I am unable to contact anyone to assist me in confirming my company file. It has worked fine up until this holiday season!..........and now that I have allocated this time to do my BAS, this is the time everything locks up. Is there ANYONE out there that can help!!!!!

 

Although the website shows that support will be available during this time, NONE of the support phone numbers operate.

 

PLEASE HELP.