Customer Notes - Size Limit

This thread is now archived and closed to new comments.
Some of the links provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
GODDAPAU
1 Post
Cover User
Australia

Customer Notes - Size Limit

In the customer's card file is there any way I can extend the number of characters allowed in this field?

 

It appears to be set to 255 characters but this is inadequate for many of our customers.

 

Is there a solution/workaround to this problem?

1 REPLY
MYOB Moderator Steven_M
20,303 Posts
MYOB Moderator
New Zealand

Re: Customer Notes - Size Limit

Hi @GODDAPAU

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

 

I see you have posted on the MYOB Essentials Board, in terms of MYOB Essentials the Notes section on the Contact window allows for 2,000 characters.

 

You may be referring to the AccountRight range in which the Notes field on the Card Detials tab on a card is limited to 255 characters. Currently this is a set character limit and is not able to be changed. However if you would like to see that field expanded I would recommend showing your support for Increase size of card notes field on the AccountRight Idea Exchange.


Kind Regards,
Steven
MYOB Client Support
Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post