Loading of my myob file

jmamys
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jmamys
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Loading of my myob file

I log into my file online wiht essentials and I can see the Dashboard. 

But if I click on Sales or purchases or any tabs on the top,  it takes me back to a windows that lists my businesses.

I only have one business and I then click on my business and takes me back to the dashboard.  

 

Endless loop - it takes me on. 

 

Please help

3 REPLIES
TarynBES
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TarynBES

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Re: Loading of my myob file

Having the same problem this morning!  Wonder if there has been an update or something to cause it?!

MYOB Moderator Steven_M
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New Zealand
Steven_M
MYOB Moderator

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Re: Loading of my myob file

Hi @jmamys & @TarynBES

 

We are currently investigating a situation which causes the My Business page to be selected when a menu option is selected. I would recommend taking a look at the post: MYOB Essentials - Unable to select menus/My Businesses for more information, updates and a workaround that can be used in the meantime while we investigate.


Kind Regards,
Steven
MYOB Client Support
MYOB Moderator Steven_M
21,609 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

21609Posts

2420Kudos

3045Solutions

Re: Loading of my myob file

Hi @jmamys & @TarynBES

 

Just to keep you informed, that issue has been resolved with MYOB Essentials. You should be able to correctly select the menu options in your MYOB Essentials as intended.


Kind Regards,
Steven
MYOB Client Support
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