MYOB Essentials: Delay in sending emails

MYOB Moderator Steven_M
18,787 Posts
MYOB Moderator
New Zealand

MYOB Essentials: Delay in sending emails

Hi All


Product: MYOB Essentials

 

We are currently aware that some clients are experiencing issues with sending emails from MYOB Essentials.

 

Our tests reveal that MYOB Essentials show that email has been sent, however, there is a potential delay on the recipient receiving that email. There can at times be a delay of up to/over 12 hours.

 

This is something that we are working on resolving as soon as possible. We will keep you updated via this post. To receive email notifications of the updates, please select the Subscribe button (top right of this post).


Thank you for your patience and understanding.


Kind Regards,
Steven
MYOB Client Support
2 REPLIES
MYOB Moderator Steven_M
18,787 Posts
MYOB Moderator
New Zealand

Re: MYOB Essentials: Delay in sending emails

Hi Everyone

 

We are seeing an increase in the reports of this particular instance occurring. Our team is currently working on resolving this issue as soon as possible.

Thank you once again for your patience with this. We will keep you updated via this post.


Kind Regards,
Steven
MYOB Client Support
MYOB Moderator Steven_M
18,787 Posts
MYOB Moderator
New Zealand

Re: MYOB Essentials: Delay in sending emails

Hi Everyone

 

Thank you for your patience

 

 

The issue with emailing invoicing in MYOB Essentials has been now resolved. Our team is working through the backlog so over the course of the day you should start seeing emails sending throughout the day.

 

We would continue to monitor it closely through the course of the day.


Kind Regards,
Steven
MYOB Client Support
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