Payment Options - why can't you turn of Credit Card?

Partner ImpressMK
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ImpressMK
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Payment Options - why can't you turn of Credit Card?

Can you turn of credit card as a payment option that prints on invoices? I can't seem to find it.

You can turn other option on and off so why not this option. If it is not available then it is confusing for customers to be presented with this as an option.

Is MYOB trying to force user to set up MYOB PayDirect.

I would suggest an enhancement to turn of Credit Card as a Payment Option.

4 REPLIES
MYOB Moderator Steven_M
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Steven_M
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Re: Payment Options - why can't you turn of Credit Card?

Hi @ImpressMK

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge


To disable an invoice from being paid by credit card untick the Online Payments option on the invoice. 

Attachment.PNG


Kind Regards,
Steven
MYOB Client Support
Partner ImpressMK
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ImpressMK
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Re: Payment Options - why can't you turn of Credit Card?

Thanks.  Can this be set globally so it turns off on all invoice?

If not make this a suggestion.

buzzybuzz
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buzzybuzz
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Re: Payment Options - why can't you turn of Credit Card?

Can the credit  card payment option be disabled by default rather than enabled? Or do you have to untick it each time you create an invoice?

MYOB Moderator Steven_M
20,772 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

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2892Solutions

Re: Payment Options - why can't you turn of Credit Card?

Hi @buzzybuzz

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge


If PayDirect Online is enabled within the MYOB Essentials Business then that option will be enabled by default for all customer invoices. If you don't wish to have it enabled on that particular invoice then you would need to deselect the Online payments tick box (as indicated in the screenshot above).

 


Kind Regards,
Steven
MYOB Client Support
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