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Payment made twice on credit card

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Lloydy
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Payment made twice on credit card

Hi a payment to NRMA was made twice on the Company credit card they have done a refund direct to our Bank Account.  How do I show this in MYOB.  I do not use purchases only sales and banking.  The payment came yesterday but they credit card wont be paid until middle of February.  Any help would be appreciated.

Thanks LL

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Neil_M
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Re: Payment made twice on credit card

Hi @Lloydy

 

Welcome to the MYOB Community Forum, I hope you have been finding it a great resource.

 

The best way to handle this would be to mirror what has happened in real life as much as possible. By this I mean that if you have made two payments on a credit card then record those payments, and if you then received money back as a refund for one of those transactions, you could treat this as a receive money transaction that reflects the money coming into your bank account.

 

This way when you come to do your credit card reconciliation the refund you received will be on the bank statement, and which will correspond to the receive money transaction mentioned previously.

 

Do let us know how you get on with this, and please feel free to post any other questions that you may have.

Regards,
Neil

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Lloydy
Experienced Cover User
15 Posts
Experienced Cover User
Australia
Experienced Cover User

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Re: Payment made twice on credit card

 
Lloydy
Experienced Cover User
15 Posts
Experienced Cover User
Australia
Experienced Cover User

15Posts

2Kudos

0Solutions

Re: Payment made twice on credit card

Yes this helped thank you. LL

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