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My client has proccessed his payroll in Essentials as normal but the last few weeks he has physically paid it from a different bank account. Both bank accounts are linked to essentials with bank feeds.
I know that in order for the transaction to be matched from the bank feed it needs to come from the same bank account so i have transferred the payroll amounts from bank A to bank B (by clicking banking then transfer funds) but this isnt showing in the bank feed for me to match.
What do i need to do to be able to allocate the transactions from the bank feed. I would rather not delete the payrun and redo as there is too many.
Thanks for you help
Reading this makes me think that your trasfer was the wrong way around. You need to receive funds into the bank that actually paid the money to offset the expense. On the other bank they will then show as an expense.