invoices

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craig1969
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craig1969
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invoices

hi new to all this and computer illiterite. when doin an invoice i cant get it to save, can see the save button but i doesnt work any help grately appreciated

4 REPLIES
Ultimate Partner BooksInTheCloud
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BooksInTheCloud
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Re: invoices

Hi craig1969

 

Welcome to the forum hope you find the MYOB community forum helpful while you are learning MYOB essentials. 

 

First place I would check is if you have a customer in the below field.   You need a customer to save the invoice perhaps you have missed this?

 

Save sale in MYOB essentials.jpg

@renae2peas
craig1969
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craig1969
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Re: invoices

thanks for the reply, yes i had costumer. my accountant set it up and showed me how to do it. i can do the full invoice but cant print or save. when i move mouse over boxes it turns red with a line through it. cant contact my accountants untill tomorra. 

cheers

MYOB Moderator Tallie_M
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Tallie_M
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Re: invoices

Hi there @craig1969,

 

Could you please try clearing your browser cache and let us know if that resolves the issue? Instructions on how to do this can be found on the page How to refresh your browser's cache. Simply click on the browser that you use (e.g. Google Chrome, Internet Explorer), and step through the process outlined. Once that's done, try entering the invoice again and see if you are now able to save / print it.

 

Please do let us know how you go, and feel free to post again anytime you require.

Warm Regards,

Tallie

MYOB Client Support
craig1969
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craig1969
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Re: invoices

hi thanks not sure what ive done but its working again cheers

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