PayDirect Online Refund

Ourmaj
1 Post
Cover User
Australia
Ourmaj
Cover User

1Posts

0Kudos

0Solutions

PayDirect Online Refund

Hi There,

 

A Client has double paid an invoice, is there a way to refund the money straight back to their card, or do I have manually refund into their bank account?

 

Thanks.

1 REPLY
MYOB Moderator Steven_M
20,772 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

20772Posts

2304Kudos

2892Solutions

Re: PayDirect Online Refund

Hi @Ourmaj

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

 

While PayDirect Online allows customers to make payments via credit cards it doesn't allow for refunds to be completed by the user to a credit card. These would need to be done through obtaining the customer's bank account details and making payment through Internet banking or a similar situation. 


Kind Regards,
Steven
MYOB Client Support
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