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just letting you know that I performed a factory re-set and my device is now working correctly.
Hi there @Sherree61,
Welcome to the MYOB Community Forum. We do hope you find it a valuable resource.
Thanks for letting us know how you resolved your issue - I have no doubt that other users experiencing similar issues will appreciate it greatly. Additionally, please note that I have changed your subject heading to help the visibility of this thread as well.
Please don't hesitate to post again anytime you have any other queries.