access copies my MYOB invoices

IIL2015
2 Posts
Cover User
New Zealand
IIL2015
Cover User

2Posts

0Kudos

0Solutions

access copies my MYOB invoices

I would like to access copies of my MYOB invoices, but I am unable to open the Invoices when I log in to my.myob.

I can see where thy should be but get :-

This page isn’t working

my.myob.co.nz redirected you too many times.

 

ERR_TOO_MANY_REDIRECTS
any suggestions to fix this? tried clearing cookies no joy.
Thnx
2 REPLIES
MYOB Moderator CloverQ
6,441 Posts
MYOB Moderator
Australia
CloverQ
MYOB Moderator

6441Posts

414Kudos

1035Solutions

Re: access copies my MYOB invoices

Hi @IIL2015,

 

First of all, I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

 

It is strange that it's throwing error when you tried to access my.MYOB. Does the same error occur if you use the following link?

 

https://my.myob.co.nz/Pages/Default.aspx

 

If so, I'd suggest clearing the browser cache then try again, or try a different browser. It's also worth while to try using a different internet connection, e.g. trying on a smart phone using mobile reception.


Kind regards,
Clover
MYOB Client Support
IIL2015
2 Posts
Cover User
New Zealand
IIL2015
Cover User

2Posts

0Kudos

0Solutions

Re: access copies my MYOB invoices

Hi CloverQ,

 tried all your suggestions

now have

 

Hmmm... cannot reach this page

Try this

Details

There were too many redirections.

Error Code: INET_E_REDIRECT_FAILED

 

????

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