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I normally run an employee entitlement summary and export to excel montlhy to assist with journal adjustments.. For some reason I am unable to do this now and I am receiving the following error message "Failure creating OLE driver object" then when I click ok the next message says "Error in Officelink process"
Can anyone help please.
Solved! Go to Solution.
Hi Katharine ( @kathlaw01 )
Thanks for your question.
An Error in the Officelink process can be caused by a few different things, some of these can prevent the process right from the get go, others can cause the issue to appear on a previously working system.
Our help article, Error: “Failure creating OLE Driver object” does discuss the common causes of this error and how to resolve them. As you mention that you previously could do this, it suggests that the drivers might need to be registered again.
Do let us know how you get on following this help article, and please feel free to post any other questions that you may have.