Error 0x80070570 - The file or directory is corrupted and unreadable

DavidTjen
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DavidTjen

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Error 0x80070570 - The file or directory is corrupted and unreadable

Hi all,

 

Can You guys help me with this,

I got this error msg below.

 

Error 0x80070570 - The file or directory is corrupted and unreadable

 

I tried to re-install my laptop to default factory,

 

PS: Windows 10 Laptop.

 

 

 

 

4 REPLIES
MYOB Moderator Neil_M
5,981 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

5981Posts

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811Solutions

Re: Error 0x80070570 - The file or directory is corrupted and unreadable

Hi @DavidTjen

 

Welcome to the MYOB Community Forum, I hope you find it a great resource.

 

Generally speaking that error code means that AccountRight is unable to install the program into the appropriate areas. This can sometimes happen if there is a virus or malware preventing other programs from being written to that area, or if the install locations are damaged or unwritable.

 

You may need the assistance of your IT professional in resolving this, as if there is significant damage or corruption on the computer it may cause further issues on your computer.

 

In terms of some basic things that you could try, you could run an antivirus scan to ensure that there are no viruses or malware on that computer. Additionally you could also try running a defragmentation on the computer to ensure that the drives are as healthy and compact as possible.

 

Do let us know how you get on with this



Regards
Neil
MYOB Client Support
DavidTjen
3 Posts
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DavidTjen

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Re: Error 0x80070570 - The file or directory is corrupted and unreadable

Hi @Neil_M,

 

I already tried to re-install my laptop to the default factory,

defrag the hdd.

 

any other solutions?

 

MYOB Moderator Neil_M
5,981 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

5981Posts

629Kudos

811Solutions

Re: Error 0x80070570 - The file or directory is corrupted and unreadable

Hi @DavidTjen

 

If you have already ruled out any malicious programs, such as viruses, ensured that there is sufficient space upon the computer and that you are installing with full Windows Administrator permissions and are still receiving that error that can mean that there is significant damage to computer.

 

This damage may not be resolved simply by trying to do a factory reset of your laptop, particularly if it is hardware damage. As mentioned before you may want to speak with your IT professional over potential corruption and damage to the computer.



Regards
Neil
MYOB Client Support
DavidTjen
3 Posts
User
DavidTjen

3Posts

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0Solutions

Re: Error 0x80070570 - The file or directory is corrupted and unreadable

Hi @Neil_M,

 

ok

 

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