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Can You guys help me with this,
I got this error msg below.
Error 0x80070570 - The file or directory is corrupted and unreadable
I tried to re-install my laptop to default factory,
PS: Windows 10 Laptop.
Welcome to the MYOB Community Forum, I hope you find it a great resource.
Generally speaking that error code means that AccountRight is unable to install the program into the appropriate areas. This can sometimes happen if there is a virus or malware preventing other programs from being written to that area, or if the install locations are damaged or unwritable.
You may need the assistance of your IT professional in resolving this, as if there is significant damage or corruption on the computer it may cause further issues on your computer.
In terms of some basic things that you could try, you could run an antivirus scan to ensure that there are no viruses or malware on that computer. Additionally you could also try running a defragmentation on the computer to ensure that the drives are as healthy and compact as possible.
Do let us know how you get on with this
I already tried to re-install my laptop to the default factory,
defrag the hdd.
any other solutions?
If you have already ruled out any malicious programs, such as viruses, ensured that there is sufficient space upon the computer and that you are installing with full Windows Administrator permissions and are still receiving that error that can mean that there is significant damage to computer.
This damage may not be resolved simply by trying to do a factory reset of your laptop, particularly if it is hardware damage. As mentioned before you may want to speak with your IT professional over potential corruption and damage to the computer.