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a month ago
To place a company file online with AccountRight Live you would need to ensure that the company file is located in the My Library* option i.e. it can be opened on from AccountRight. You can then go to File>>Go Online (upload this file) to upload that selected company file from the cloud.
If you are using a network setup, do make sure that you are uploading the company file from the host/server computer, not across a network. The File>>Go Online (upload this file) method may be greyed out if that file is not being opened from the host/server computer.
*Files can be added to a library by selecting Open a Company file>>Add a Company File to this library from the Welcome Window
For more information on uploading a file to the cloud please see Help Article: Set up a file for online access.
Do let us know how you get on and if you require further assistance.