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I know IRD had some GST changes over the last few days. I'm still using the same user access as previously worked. So why I am unable to file GST returns via the GST Lodgement option in MYOB? See screenshot attached for error message.
Is this an MYOB problem or an IRD problem?
Over the long weekend the Online GST Lodgement section was down due to schedule maintenance with the IRD system. My understanding was that you would receive a banner from MYOB Essentials to indicate that. The schedule maintenance has been completed and you should be able to lodge through that portal again.
If you are unable to do so I would recommend clearing your browser's cache - Refreshyourcache.com would be able to assist with that.
Do let us know how you get on and if you require further assistance.
I have tried at least 3 times after clearing my cache, closing my browser and starting again. I keep getting the same error message - see attached image.
Based on the screenshot it does look like its not loading the IR -Log to Online Services page. For testing purposes I would ensure that you disable your pop up blocker and/or temporarily disable your antivirus.
If you are still getting that message so we can investigate further can you confirm the following information: