Error 11 - Myob Exo payroll

Contributing User heathernz
7 Posts
Contributing User
New Zealand

Error 11 - Myob Exo payroll

Hi there,

Anyone experience Error Code 11 - "Function argument value, type, or count is invalid" while in maintenance updating an employee and know what to do about it?

I had to Exit Software and go back in.

Thanks.

Heather.

6 REPLIES
Ultimate Partner Mike_James
3,373 Posts
Ultimate Partner
New Zealand

Re: Error 11 - Myob Exo payroll

Hi @heathernz, this must be a data-related error - do you have any fields containing apostrophes in that particular employee, especially email addresses or user fields (on the 'other' tab))? (Does it only happen with one employee or more?)


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

Contributing User heathernz
7 Posts
Contributing User
New Zealand

Re: Error 11 - Myob Exo payroll

Hi Mike,

 

No apostrophe's anywhere.  I haven't seen this error message before today - for this employee or for anyone.

Thanks

Heather.

Contributing User heathernz
7 Posts
Contributing User
New Zealand

Re: Error 11 - Myob Exo payroll

Hi again,

Sorry, didn't answer your last question properly.  It's only this employee that the error message popped up today, no others.

Thanks

Ultimate Partner Mike_James
3,373 Posts
Ultimate Partner
New Zealand

Re: Error 11 - Myob Exo payroll

Hi @heathernz, can you identify what field you were editing, and what value you were adding or changing, when this error occurred?

 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

Contributing User heathernz
7 Posts
Contributing User
New Zealand

Re: Error 11 - Myob Exo payroll

Hi Mike,

I was in the Holiday Pay tab, but not changed anything.  Then clicked on Notes and the error came up instead of taking me to the Notes.

Ultimate Partner Mike_James
3,373 Posts
Ultimate Partner
New Zealand

Re: Error 11 - Myob Exo payroll

Hi @heathernz, I presume that this happens repeatedly, and with the same employee? You will probably have to refer this to the exo support team, but if you wish, I can open a backup of your payroll and take a look for myself. (We do a fair bit of custom reporting on exo payrolls - email your payroll backup files to me - address below).

 

 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

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