MYOB Exo Payroll NZ - hanging

Experienced Cover User Maverick
23 Posts
Experienced Cover User
New Zealand

MYOB Exo Payroll NZ - hanging

today i am finding the above keeps hanging & then i have trouble closing the programme - am running version 2017.01  - currently its stuck in payroll area, i can click the file,edit,pay etc tabs but it doesnt  seem to recognise anything else. have tried ctrl/alt/delete but that even seems to struggle to close the programme.

any suggestions

1 REPLY
Ultimate Partner jenniek
2,105 Posts
Ultimate Partner
New Zealand

Re: MYOB Exo Payroll NZ - hanging

Hi @Maverick

Hoping you have solved this by now - and I'm not too familiar with Exo Payroll, but if you are stuck in any programme - I would right Click the task bar at the bottom of your screen and choose Task Manager.

On the Processes Tab - choose Exo Payroll and Click End. This will force a close of the programme

Regards,
Jennie Kingma
JK Business Systems Ltd, Hamilton, NZ
Email: jennie@jkbusiness.co.nz
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