MYOB payroll showing error

ravi17
2 Posts
Cover User
New Zealand
ravi17
Cover User

2Posts

0Kudos

0Solutions

MYOB payroll showing error

Hello Team,

 

I am facing one problem while restoring myob payroll back up file.

Please find the attached error.

As you know myob payroll is offline software, i need to reinstall in my laptop.

Hence i called payroll team,and they suggest me how to do restore back up file.

But i guess i made an error in restoring.

Could you please advise on the below?

1.png

1 REPLY
MYOB Moderator Neil_M
5,454 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

5454Posts

526Kudos

739Solutions

Re: MYOB payroll showing error

Hi @ravi17

 

Welcome to the MYOB Community Forum, I hope you find it a great resource.

 

As the pr_config.dbf is one of the many files that make up your payroll file it can be indicative that the backup that you restored may have a damaged portion of the file. As a test, are you able to try restoring a backup from before the one that you had restored to get that error?

 

If the file is damaged, then trying to restore an older backup may allow you to get around this error message.

 

Do let us know how you get on with this,



Kind regards,
Neil
MYOB Client Support
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