Payroll Jounrals not posting to Account Right

CareSolut
1 Post
Cover User
New Zealand

Payroll Jounrals not posting to Account Right

Hi

 

I have a problem with the error message coming up AccountRight Library not working when I try to post jounrals from payroll to account right.  This has never happpened before.  I sent it to our IT person and he said we have the PC Edition.  Can sometone let me know how to get this working again.

1 REPLY
MYOB Moderator Neil_M
5,061 Posts
MYOB Moderator
New Zealand

Re: Payroll Jounrals not posting to Account Right

HI @CareSolut

 

Welcome to the MYOB Community Forum, I hope you find it a great resource.

 

Are you able to clarify a couple of for us so that we can assist you in getting this resolved for you as quickly as possible.

  • What is the exact full wording of the error message coming up? Often the wording of the error message can give some subtle hints as to why the error is coming up.
  • Additionally where does your AccountRight company file sit? Is it on the same computer? On the cloud or within a network library?
  • Lastly which version of AccountRight are you running? This can be found by going to Help >> About MYOB AccountRight .

 

Once we have this information it’ll give us a better idea as to what’s going on so that we can get this working for you



Kind regards,
Neil
MYOB Client Support
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