Start a Post

create ir-file

Khiem
2 Posts
User

create ir-file

when I would like to create ir-file to file PAYE, it said error (see attached file)

 

 

3 REPLIES
MYOB Moderator Steven_M
17,848 Posts
MYOB Moderator
New Zealand

Re: create ir-file

Hi @Khiem

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

The first line of the message indicates that File Access is Denied. Generally this means that you don't have Windows permissions to store the resulting file in that location or that desired location doesn't exist anymore (in relation to that computer).

I would be going to Tools>>Options>>Bank & IRD and ensuring that you have a valid path in the ir-File Path field and you do have full access to that folder. Alternatively you could change that ir -File Path to the Desktop or a similar local location that you would have full access to and attempt to generate that IR348.


Do let us know how you get on and if you require further assistance.


Kind Regards,
Steven
MYOB Client Support
Khiem
2 Posts
User

Re: create ir-file

I can create pdf file with the same location but not the csv file. Do you know why?

Ultimate Partner jenniek
2,030 Posts
Ultimate Partner
New Zealand

Re: create ir-file

Hi @Khiem

What happens if you change the path to the desktop? This will tell you if it's a permission issue. The desktop has full user access regardless.

Regards,
Jennie Kingma
JK Business Systems Ltd, Hamilton, NZ
Email: jennie@jkbusiness.co.nz
Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post