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User
ABalym
Posts: 1
Registered: ‎17-02-2012
Australia
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Docket Printers

Can anyone tell me why my Docket printer wont print sales dockets when the 40 col printer is set but if changed to a A4 docket it with print on the docket printer ???

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Valued Partner
MySOS
Posts: 685
Registered: ‎11-01-2007
Australia
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Re: Docket Printers

Hi,

 

What sort of docket printer do you have, is it USB, serial or parallel, what version of windows and RetailManager are you running?

 

With this I might be in the same ball park as you.

Margaret Whitfield
My S O S


Servicing Southside Brisbane and Gold Coast onsite and throughout Australia remotely
MICB(2007) * MYOB CC (2004) * MYOB RMP (2005) * ABN (2007) * BAS Agent #90192 002 (2010)
Mobile 0488 505 505   info@mysos.com.au

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User
MicrotechMatt
Posts: 3
Registered: ‎24-09-2012
Australia
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Re: Docket Printers

Same  as post ABalym 

 

I Have a customer that recently up graded there computers and wanted RM migrated over from Win XP to Win 7 64bit Home  Prem  

 

there configuration is now

 

Win Home Prem 64bit

MYOB RM v9

Epson TM-T88iv recipt printer ( was parallel port now USB card installed in printer )

 

and i have the same issue can print A4 but when col 40 is selected is un-selects the printer in the RM printer setup

i can send a windows test print to the epson  and if A4 is slected in RM it prints the left side of the docket.

 

woul like to get the col 40 to work sothe cash draw opens after printing a receipt. if any one can help me would be much appreciated. :smileylol:

 

 

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Valued User
Retail_POS
Posts: 336
Registered: ‎23-07-2010
Australia
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Re: Docket Printers

V9 and Win7 don't mix well ... if USB then virtual drivers are needed



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