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Credit note issues

Keyper
4 Posts
Cover User

Credit note issues

Hi ive been having problems having my bank and books match up and i believe ive found the issue.
I have applied a credit note to a paid purchase order. Im unsure how to delete it or reverse it? I was able to delete something i think it was an Adj note or something to do with it, but cant delete it completely.
Im still new to myob so im not sure what im talking about but any help on rectifying this problem would be great. Thanks

1 REPLY
Ultimate Partner Geoff_
1,646 Posts
Ultimate Partner
Australia

Re: Credit note issues

Hi @Keyper

 

What I do is go to the the Sales Register - Returns and Credits - and then apply the credit to the Sales Invoice this should the give you a Nett Balance to apply the payment to.

 

Failing that you can always go back to the original invoice and adjust the Invoice to the amount received.

 

Hope this helps

Geoff
Busselton Bookkeeping Service
MYOB Certified Consultant, BAS Service Provider
Phone 08 9754 7680
www.busseltonbookkeeping.com.au
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