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a month ago
Speaking with the Pay Super team it does look like we are not showing as having an Pay Super Administrator for your account. As such we would need for a Pay Super Change of Details form to be completed in order to add that user. The Pay Super Change of Details form can be access via Help Article: Changing your Pay Super Detials. I've also attached a copy of the current form to this post for yourself.
Do let us know how you get on and if you require further assistance.