AccountRight 2016.2.1 now available

MYOB Moderator StevenR
81 Posts
MYOB Moderator

This release gives Australian businesses the PAYG tax tables that take effect from 1 July 2016.

 

And if you’re currently using AccountRight 2016.2, installing this update will fix a few issues that were reported in that release.


 

The 2016-17 PAYG tax tables for Australia are here

 

Install this update to ensure all your employees are paid the right amounts from 1 July 2016.

 

You can install this update before 1 July, but make sure you’ve finished all pay runs for the 2015-16 payroll year before you load the tax tables.

 

To load the tax tables

  1. Open your company file, go to the Setup menu and choose Load Payroll Tax Tables.

  2. Click Load Tax Tables.

  3. If you have more than one company file, repeat these steps in each file.

To check that the tax tables have loaded

 

Open your company file, go to the Setup menu and choose General Payroll Information. The Tax Table Revision Date field will show 01/07/2016

 


Resources to make this EOFY easy for you
 
Need some help with end-of-year processes? We’ve got a range of helpful resources you can watch and use right now.

 


 

Some things to know if you’re updating from 2016.2

 

If you’re experiencing the following issues since upgrading to AccountRight 2016.2 (Australia and New Zealand releases), good news - they’re fixed in this release:

 

  • API connection issues when using add-ons with the PC Edition of AccountRight 2016.2. Connected solutions may not list your company file or may display “Empty” when accessing the API.

  • Blank custom Balance Sheet reports, and crashes when using the Balance Sheet Advanced Filters option.

  • Errors when using cards that have JPG images attached to them.


Also note that this update is a little different to previous releases:

 

  • You won’t see a new desktop icon for the 2016.2.1 release. You can keep using the AccountRight 2016.2 icon to open AccountRight.

  • Your company file won’t need upgrading, which means computers using 2016.2 or 2016.2.1 can access your file without a problem (but you should still install this update on all computers).

  • When installation is complete, you won’t see a confirmation message. You can restart AccountRight immediately after installing the update.

  • You’ll only be prompted to install this update if you use the PC Edition of AccountRight. If you use the Server Edition on any computers, you’ll need to download the full 2016.2.1 Server Edition installer from my.myob.com.au or my.myob.co.nz and install it on those computers.

  • If you download the full 2016.2.1 installer from the my.MYOB website, you will need to uninstall your existing 2016.2 software before you can install the new version. But if you download the "update" installer (look for a .msp file) or you update from within your AccountRight software, you don't need to uninstall first.

 


 

How to update

 

This update will be available to all AccountRight subscribers in Australia and New Zealand over the next few days.

If you’re using:

  • AccountRight 2016.2 or earlier: You'll be prompted to update when you open your company file. Or, you can download the installer by signing in to my.myob.com.au or my.myob.co.nz.

    If you have issues updating, learn what can stop AccountRight from updating.

  • AccountRight v19 or earlier: Visit myob.com/upgrade to download this release.

    (Australia only) If you're moving from AccountRight v19 to AccountRight 2016.2.1 this EOFY, you should wait until you’ve finished all pay runs for the 2016 payroll year before upgrading your software. You won’t be able to record pays using the old tax tables after you upgrade.
25 Comments
Trusted Cover User Kina
27 Posts
Trusted Cover User

Guys You need to make it very clear at the very start of your message to not load this update until the last pay run, which for us is 29/6/16.  Otherwise peoples habit is to just click and do the update.

MYOB Moderator StevenR
81 Posts
MYOB Moderator

Hi@Kina 

 

Thanks for the feedback! Note that you can install the update anytime, but the tax tables should only be loaded after the last pay run for June. We did mention this in this post, but I've bolded the note so that it's clearer for all. Thanks again! Smiley Happy

 

Steve

Trusted Cover User Kina
27 Posts
Trusted Cover User

OK.  It seemed to me that the Tax Table update was included in the other update, thus doing one would do the other.

 

So if I apply the update it wont go update my tax tables at the same time. This was my concern.

 

Maybe better to address the issues separetely.

LDunk
2 Posts
Cover User

Hi! I have tried to do the update, however I get a message that there is a previous version already installed and I need to uninstall/remove it.  Last time there was an updated I had to call as I was unable to update.  I was asked to remove and reinstall, which I did but it still wouldnt play nice.  Eventually one of the tech guys installed the PE version (2016.2).  

Im not sure what to do this time around. Should I go ahead and uninstall the PE version?

skfilters
1 Post
Cover User

We are the same LDunk, not real keen to uninstall myself .

All the other updates done it all automatically.

MYOB Moderator StevenR
81 Posts
MYOB Moderator

Hi @LDunk@skfilters

 

Are you using the PC edition of AccountRight 2016.2.0? Then, you don't need to uninstall it if you update when prompted in AccountRight - it will update your existing installation to 2016.2.1.

 

If you need the tax table update sooner:

  1. Sign into my.MYOB.com.au:
  2. Go to the My Products > Downloads page. 
  3. Click the "AccountRight PC Installer Patch Only | 2016.2.1 Compliance" link and it will being downloading the installer.
  4. Double-click or run the MYOB_AccountRight_Client_Update_2016.2.1.msp file that is downloaded. When you next open AccountRight, the Welcome window will display 2016.2.1.

Hope that helps.

Steve

Cattaz69
1 Post
Cover User

Hi

 

I am running 2016.2 SE - and am having exactly the same issue as the above 2 people.  I have gone through the steps of upgrading and am getting an error message "there is a previous version already installed and I need to uninstall/remove it."

 

Can you please advise what steps to take from here?? At this stage I cannot upgrade my company file.

 

Regards

Natasha

Valued Partner Trevor_H
136 Posts
Valued Partner

Hi

 

This appears to be a common problem when MYOB issues point releases of software, in this case 2016.2.1.

 

I have had to uninstall the 2016.2 and install 2016.2.1.

 

I do not understand why MYOB do this, making this release 2016.3 and configuring the installer to recognise it is a new release would have solved all the problems.

 

My only uneducated answer is that as the data file format is not changing (i.e. no data upgrade required) that do not want to issue new version numbers i.e. 2016.3.

 

 

 

 

Experienced Cover User Janine6
59 Posts
Experienced Cover User
 

Same issue with my MYOB LDunk, not going to uninstall until MYOB put a version in that will instal the upate automatically.

MYOB Moderator StevenR
81 Posts
MYOB Moderator

Hi @Cattaz69 @Trevor_H @Janine6

 

For this release you will need to uninstall if you're updating from Server Edition 2016.2.0. How to uninstall

 

If you're using the PC Edition, and have downloaded the "AccountRight PC Installer Patch Only" file from the my.MYOB website (or you update when prompted in your software), you don't need to uninstall.

 

Steve

RHTCB
4 Posts
Cover User

Has anyone installed the update successfully yet for the SE??

Valued Partner Trevor_H
136 Posts
Valued Partner

Hi @RHTCB

 

As mentioned in earlier posts the Server Edition (SE) cannot be upgraded from 2016.2 to 2016..2.1.

 

To install 2016.2.1 you must first uninstall 2016.2.

 

 

EdAtNWMPHN
5 Posts
Cover User

Is the SE version for this going to be updated soon, or will we need to uninstall SE and reinstall the PC Version?

 

Or can we upload tax tables specifically for the SE version?

SullivanHoran
1 Post
Cover User

I have printed payment summaries and closed my payroll year but I have just tried to update the Tax tables using the setup.. load tax tables but it keeps wanting to reinstall 1 July 2015. I use the online version. First payrun is Monday

Ultimate Partner David_Cree
943 Posts
Ultimate Partner

Hello @SullivanHoran

 

have a check on the version by going to File / About.

it should say this -

Capture.JPG

cheers

david

MICWA
2 Posts
Cover User

Hi, similarly to sullivanhoran I can't pick up the tax tables for the new year after doing the payroll close - still showing 1/7/15 for my update.

 

My details show as:

Product: AccountRight Plus AU 2016.2.1

Version: 2016.2.18.5106

File Version: 2016.2.18.6018

Company File ID: 2

 

My first payrun is also today.  How do I get these tables up to date and functional?

 

RHTCB
4 Posts
Cover User

Does anyone's tax tables say 1/7/2016?? The tax tables I believe are not changing from last year to this year so you should still be able to process payroll. I looked at the ATO's website.

MYOB Moderator StevenR
81 Posts
MYOB Moderator

Hi @SullivanHoran@MICWA and @RHTCB

 

 

We've had a handful of clients report that their tax tables haven't updated in 2016.2.1, and we're looking into what's causing it.

 

If your tax tables are not updating, it looks like you'll need to uninstall AccountRight and delete one of the program folders before reinstalling. Please take a look at the instructions for how to do this.

 

I hope this fixes things for you.

 

Steve

 

 

bracor
1 Post
Cover User

Hi,

 

I too am having problems trying to update to Account Right 2016.2.1, MYOB asked me to uninstall a specific file, which doesn't exist .

 

 

RHTCB
4 Posts
Cover User

Hi @StevenR

 

This update has caused so much confusion and annoyance for everyone andbeen such a long process to have sorted. Our server is not in house so there has been a lot of back and forth with our IT people to get this up and running.

 

 

Going forward hoprfully we don't have this problem with another update.

 

 

 

 

CAJ
1 Post
Cover User

Hey Guys

 

Just completed the Uninstall and Reinstall as per instructions without any issues.

 

Cheers

 

RINkel
5 Posts
Cover User

I have done the update on several computers with access to online 2016.2.1, however one computer has lost the'úpgrade button', though we had pressed it and seemd to loop back to normal screen.  I would assume that the upgrade happened, however opening screen says version is 2016.2.0.  I can see the tax table revision date is 01/07/16 and current payroll year is 2017, so hoping all current - then why doesn't the version say 2016.2.1??   In the online version, where exactly do I check the verson number, as I can't see file/about in a drop down?

MYOB Moderator StevenR
81 Posts
MYOB Moderator

Hi @RINkel

 

My feeling is that 2016.2.1 hasn't been installed on that computer. You can check by opening your file, then going to the Help menu and choosing About MYOB AccountRight.

 

The Update button might not display if you're using the AccountRight Server Edition on that computer. (You'll know you're using the Server Edition if the desktop icon is labelled 2016.2 SE.) If that's the case you'll need to go to the my.MYOB website and download the Server installer from the My Products > Downloads section. 

 

Sounds like the tax tables have been succesfully loaded into the file, which is why the revision date is showing as 01/07/16. The tax tables may have been loaded using another computer. Note that 2016.2.1 files can be used with 2016.2.0.

 

Hope that solves the mystery!

 

P.S. If you are using the PC edition on that computer, download the 2016.2.1 "AccountRight PC Installer Patch" file from the my.MYOB website and run it. That'll update your existing installation to AccountRight to 2016.2.1.

RINkel
5 Posts
Cover User

Thanks StevenR.   Apoloigies for late reply, I have been away.   My desktop PC does have the 2016.2 SE icon, so I ran the server installer as you suggested, then checked the version in accountright and it still says 2016.2.0.   I also downloaded 2016.2.1.0 and it has put another icon on my computer.  Do I need to keep the SE version or should I just run with the new icon which appears to be the current version.

MYOB Moderator StevenR
81 Posts
MYOB Moderator

@RINkel Looks like you now have both the PC Edition and Server Edition of AccountRight installed. You can use either icon to access your company files. If the tax tables are showing a revision date of  01/07/16 then you're OK.

 

You only need the Server Edition (SE) installed if there are company files on this computer that are accessed from other computers. If other computers on your network don't need to access company files that are on this computer, you can uninstall the Server Edition. Here's more information about the difference between Server and PC editions of AccountRight.