Upgrading to AccountRight 2013

[Barry_C]

Hi Guys,

The "New Generation" of AccountRight Standard and Plus is now available to all cover clients. 

Before you continue with upgrading, please ensure you have confirmed the AccountRight upgrade is right for you.

If you are needing to know how to obtain AccountRight, please refer to this thread How do I obtain AccountRight 2011.

Installing / Upgrading to AccountRight 2011

The below link is a support note that will step you through installing and upgrading your company file to AccountRight Standard or Plus 2011.

http://myobaustralia.custhelp.com/cgi-bin/myobaustralia.cfg/php/enduser/std_adp.php?p_faqid=33727

The above support note covers:

• What you need to do first
• Installing AccountRight
• Upgrading your current company file  
• Completing other upgrade tasks
• Find out about some of the new features
  
  Once you have upgraded, you will be prompted to confirm your file online or by phone imediately.  If you choose not to confirm, your file will become read-only until you confirm your file later. 

If you have any questions or issues with upgrading, please post your questions in this thread and I will be happy to assist.

[bushbark]

Hi

I am getting the following error when I try to upgrade my company file.

Unsuccessful: Migration failure

Company File Name : C:\Documents and Settings\All Users\Application Data\MYOB\Temp\Amtac-2010-2011.MYO

Start Time : 21/11/11 1:11:05 PM

End Time : 21/11/11 3:13:23 AM

Migration Warnings: - Warning1 : Processing Cash Transactions: ValueString : String truncation: max=255, len=259, value='5847,5848,5849,5850,5851,5852,5853,5858,5859,5860,5861,5862,5863,5864,5865,5866,5902,5908,5909,5910,5911,5912,5913,5914,5926,5927,5928,5929,5930,5931,5932,5933,5970,5971,5972,5973,5974,5975,5976,5977,5978,5984,5994,6029,6030,6031,6032,6033,6034,6035,6036,6050'. Unsuccessful upgrade! ##--------------------------------------------------------------------------------------##

Assistance would be appreciated.

[Tazinx]

Hi

Welcome to the MYOB Community User Forum. As a new user we suggest that you become acquainted with the useful information available in the following link:-

Getting started in the MYOB Community Forums.

We are confused by the Start & End times in your post:-

----------------------------------------------------------------------

Unsuccessful: Migration failure

Company File Name : C:\Documents and Settings\All Users\Application Data\MYOB\Temp\Amtac-2010-2011.MYO

Start Time : 21/11/11 1:11:05 PM

End Time : 21/11/11 3:13:23 AM

----------------------------------------------------------------------

Can you please explain how the Start Time is after the End Time???

[bushbark]

Very good question I didn't notice that. I will run the migration again and see what the new log file says.

Kind Regards

Jill

[bushbark]

Unsuccessful: Migration failure

  Company File Name : C:\Documents and Settings\All Users\Application Data\MYOB\Temp\Amtac-2010-2011.MYO
  Start Time        : 22/11/11 11:46:55 AM
  End Time          : 22/11/11 1:49:12 AM

      Migration Warnings:
      - Warning1  : Processing Cash Transactions: ValueString : String truncation: max=255, len=259, value='5847,5848,5849,5850,5851,5852,5853,5858,5859,5860,5861,5862,5863,5864,5865,5866,5902,5908,5909,5910,5911,5912,5913,5914,5926,5927,5928,5929,5930,5931,5932,5933,5970,5971,5972,5973,5974,5975,5976,5977,5978,5984,5994,6029,6030,6031,6032,6033,6034,6035,6036,6050'.

  Unsuccessful upgrade!

##--------------------------------------------------------------------------------------##

Same error message but you are right about the date however I am thinking that that it is dropping off a numeral so it should actually be the following which is the time it took to error.

  End Time          : 22/11/11 11:49:12 AM

The error occurred in the processing cash transactions step in the upgrade.

I am assuming my database has more than the max allowed of 255, which seems awfully low.

[Tazinx]

Hi Jill,

Don't understand why warnings would cause an Unsuccessful: Migration failure; seems a bit harsh to me.

Do you know what  value='5847,5848,5849,...' mean; eg: is 5847 an id number for a 'Cash Receipt'?

Whilst the maximum length of say the memo field is 255 characters, it may be that carriage return/line feed/s may exist within (\r\n - 4 characters) which to me would be the cause of the warning.  New AccountRight recoginises 'carriage return/line feeds' inserted into text and replicates each of them as 4 characters; an example of this occurring can be seen in an export of say 'Sales - Service' invoices where a user has entered a description over 3 lines in the New AccountRight.

A 'carriage return/line feed' occurs when a user presses the Enter key inside a description/memo field.

[Barry_C]

Hi Jill,

Can you try the following regarding your migration failure.

In v19, can you select your "Setup" menu >> "Linked Accounts" >> "Accounts and Banking".

From here you will need to ensure your "Bank Account for Electronic Payments" is set to a clearing account (Not your general cheque account)

You will also need to check "Bank Account for Undeposited Funds" is set to an undeposited funds account (Not your general cheque account).

If you don't have a clearing and undeposited funds account, you can create one through your Accounts Lists.  They are generally setup as an Asset Account.

Once you have changed your linked accounts, you can exit and upgrade your file to the new AccountRight 2011.

We have found that company files with the wrong linked accounts setup are receiving the particular migration error you listed.

Let me know how you go

[bushbark]

Thanks Barry.

I will try that.

[Andrew_Simpson]

Hi All,

For anyone experiencing the  following or similar message:

    "Processing Cash Transactions: ValueString : String truncation: max=255, len=259, value='5847,5848,5849"

If you have unprocessed Bank Deposits or Electroinic Payments existing in the pre-upgraded file then try processing these first,
THEN upgrade the file. 

Once the file has been upgraded then you can reverse or deal with the processed BD/EP's to get the file back to original position.

I've tested this with promising results however only limited test cases.


Andrew

[CapEng]

Hi,

I have just had the same error message.  I ensured that the clearing accounts are reconciled.  My error is below:

Unsuccessful: Migration failure

  Company File Name : C:\Documents and Settings\All Users\Application Data\MYOB\Temp\Capalaba Engineering restored.MYO
  Start Time        : 7/12/2011 1:32:18 PM
  End Time          : 7/12/2011 3:54:43 AM

      Migration Warnings:
      - Warning1  : Processing Cash Transactions: ValueString : String truncation: max=255, len=257, value='10574,10575,10576,10577,10578,10579,10580,10581,10582,10583,10584,10585,10586,10587,10588,10589,10590,10591,10592,10593,10594,10595,10596,10597,10601,10602,10603,10604,10605,10606,10607,10608,10610,10611,10612,10613,10614,10615,10616,10617,10618,10619,10620'.

  Unsuccessful upgrade!

Any help on the matter would be good.