Bank feeds

leahc
2 Posts
Cover User
Australia
leahc
Cover User

2Posts

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Bank feeds

Hi

I use bank feeds however it hasnt updated for two days.

Is there a reason for this as i have never had this problem before

4 REPLIES
Partner Wendymc
48 Posts
Partner
Australia
Wendymc
Partner

48Posts

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Re: Bank feeds

Hi Leahc,

depending on which bank it is. Some of them only do Weekly feeds.

 

Wendy McCawley
Wendy McCawley - Bookkeeping Service
MYOB PPBK
Geelong, Victoria
Ph: 0407 356 851
w_mccawley@hotmail.com
MYOB Moderator Tallie_M
4,224 Posts
MYOB Moderator
Australia
Tallie_M
MYOB Moderator

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Re: Bank feeds

Hi @leahc,

 

I can see you've got bank feeds set up for two accounts. Is the issue occurring on both of them?

 

On our end, both appear to be functioning as it should, as it's stating that transactions are flowing through to your company file. Could you therefore please check again and let us know if you're still having problems so we can further investigate if necessary?

Warm Regards,

Tallie

MYOB Client Support
leahc
2 Posts
Cover User
Australia
leahc
Cover User

2Posts

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Re: Bank feeds

Hi,

I have just checked my bank feeds and it last updated on the 1/9/17.

It is only happening on the feed set up for our cheque account

MYOB Moderator Neil_M
5,487 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

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Re: Bank feeds

HI @leahc

 

Thanks for clarifying that for us.

 

I’ve followed up with the team who monitor the bank feeds and they have advised me that all of the feeds should have flowed through to you and that you should now be all up to date with all of the transactions.

 

Generally speaking as bank feeds are always for the previous day, some banks may experience delays in sending the feeds through on a Monday as there are more days’ worth of transactions to be collated and sent through.

 

Please do feel free to post any other questions that you may have



Kind regards,
Neil
MYOB Client Support
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