"Something Has Gone Wrong" - 3 times in 20 minutes!

Experienced Cover User anzac25
14 Posts
Experienced Cover User
Australia
anzac25
Experienced Cover User

14Posts

3Kudos

1Solutions

"Something Has Gone Wrong" - 3 times in 20 minutes!

I am using Account right 2017.1, on my PC not in the Cloud.

 

In the past I have received the message occasionally, like every couple of months, but today 3 times in 20 minutes.

Other posts with this problem seem to relate to earlier versions, using the Cloud.

Is there any useful info? Please don't just say "refer to an IT specialist"

2 REPLIES
MYOB Moderator Neil_M
5,498 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

5498Posts

528Kudos

741Solutions

Re: "Something Has Gone Wrong" - 3 times in 20 minutes!

Hi @anzac25

 

Thanks for your question.

 

In the bottom left hand corner of that error message will be the words View Error Details. Clicking this will produce an error log which will detail the cause of the error. Without seeing this error log we are somewhat limited in being able to provide a solution.

 

So that we can get this resolved for you, are you able to post a copy of this error log so that we can go through it and find out why this error is occurring for you?



Kind regards,
Neil
MYOB Client Support
Experienced Cover User anzac25
14 Posts
Experienced Cover User
Australia
anzac25
Experienced Cover User

14Posts

3Kudos

1Solutions

Re: "Something Has Gone Wrong" - 3 times in 20 minutes!

Thank you.

Next occurrence I will do that.

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