CANNOT IMPORT SALES Error -25: Invalid amount.
Hi, We are attmepting to import data into a new MYOB AR file which is proving to be quite frustrating. While some files import without error, many of them are subject to "Error -25: Invalid amount." I have attempted to modify various variables/fields to no availl. I also attempted to identify how these failed imports differ from those that were successful. One potential problem cell was the 'discount field' which was filled with negative values. When removed the error message changes toError -28: Item is not sold. Please see attatched exported file, and the import log. Any solution would be gretaly appreicated.201Views0likes2Comments
unable to access Print/Email Invoices list 'Unable to Connect' error message
Dear MYOB support We've been experiencing ongoing issues of being unable to access the print/email invoices function, Accountright error message displays 'Unable to Connect' (please see my previous posts regarding same issue). We have been dealing with this same problem for MANY months, with great frustration. While the print/email invoices list is not able to be accessed we've had no choice but to painstakingly email every single invoice individually = huge waste or our staff's time. About a month or so ago though & to our immense relief & amazement, this function miraculously started working again....hallelujha!! ...& we were once again able to access the Print/Email Invoices list so we could 'select all' & bulk email all invoices for the day. SO much quicker! However & incrediblyfrustratingly,as of TODAY the Print/Email Invoices function has stopped working again. It happens regardless of which user login is used & from whichever of our offices we login from & over various internet providers - as has been the case previously. All other functions continue working. Yesterday it was working...today it is not, and we have not done anything differently. All past suggestions from MYOB support regarding this issue have not been able to fix it. Given that the function recently started working again, without us doing anything differenty, but has now stopped working again, can someone from MYOB please explain what is going on? It is incredibly frustrating to be battling this issue with what is such a basic & necessary function. I look forward to a response.303Views0likes2Comments
Customer Reports - Error Generating "The dots don't join up right now" HELP!
ARGH! I seem unable to generate any customer specific reports e.g. Customer Invoice Report. Trying to generate for the YE 2023 - so not going back to when I first migrated from the "old" MYOB to the cloud! Not happy as this is a report I want to be able to generate for each of our key customers at year end Has anyone else experienced?Solved847Views0likes9CommentsCSV Error 4077
Hi, hoping someone on here can help me with importing items via CSV file to Account Right. Currently getting Error code: 4077: See log report below. I have reached out to MYOB support but would've had more luck asking a rock for help. They have since closed my ticket without so much as offering 1 peice of usefull advice. Does somebody know how to resolve this error as im not willing to spend 3 days manualy updating 369 records. Thank you in advance. "1243 records imported without errors. 12 records imported with warnings. 369 records skipped. Summary of errors Error -4020: You must specify a Tax Code When Sold. Error -4077: You have sales for this item. Warning 71: Item is not sold; some information ignored."570Views0likes7Comments
Unable to open an employee's card
Having troubles opening an employees card to reverse a transaction... Hoping someone can run the script needed to fix this, please?:smileysad: AccountRight Application Error Report ===================================== Application Version: 2022.10.24.7505 Application File Version: 2022.10.24.7529 Incident Id: 6805ea21-b7ac-45b1-8d9a-36c44e3abfb8 Time: Tuesday, 13 December 2022 12:09:02 AM Code: Unknown (0) Message: (Unknown): ShowUIView(CardDetail,...,...)Solved435Views0likes4CommentsPayroll cannot process - Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: 3d6a440d-6085-42e0-a63f-028e2713eb9b.
I am trying to process payroll, it needs to be finalised today. The following error message keeps coming up. Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: 3d6a440d-6085-42e0-a63f-028e2713eb9b. Please help!
CANNOT IMPORT SALES Error -25: Invalid amount.
Hi, We are attmepting to import data into a new MYOB AR file which is proving to be quite frustrating. While some files import without error, many of them are subject to "Error -25: Invalid amount." I have attempted to modify various variables/fields to no availl. I also attempted to identify how these failed imports differ from those that were successful. One potential problem cell was the 'discount field' which was filled with negative values. When removed the error message changes toError -28: Item is not sold. Please see attatched exported file, and the import log. Any solution would be gretaly appreicated.
