Complaint about the length of time it is taking to talk to a payroll specialist!!!
I rang Myob at 12.22 today and spoke to a gentleman who said he had to pass me on to a payroll specialist. After being on hold for 2 hours 57 minutes and 18 seconds I gave up and hung up the phone. I have tried again at 15.22 today and have currently been on hold for 1 hour and 9 minutes after being informed I would be processed as a "PRIORITY" after being on hold for so long. MYOB, this is extremely poor form. I have over 100 staff I need to process payroll for and I can't manage to speak to anyone to rectify my issue. Sorry staff looks like you will not be paid today. Needless to say I am not a happy camper and I don't think the staff will be either!!!894Views1like15Comments