Wilma
Contributing Cover User
Joined 9 years ago
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Re: Unallocated transactions on dashboard MYOB Business
Hi, I have exactly the same issue and I find it annyoing and lost so much time after allocating them on the on-line version and then discovering they had doubled-up in the desktop (which is all I use) and had to re-do it all. when I rang MYOB they said it was sorted, but guess what? nope it hasn't. Need a solution so everything is the same.35Views0likes2CommentsRe: Error posting journal in NZ payroll 2023.1
I'm sure once you get someone from the IT department they will be able to help via Teamviewer like they did with me. the waiting times did my head in though...it's very frustrating having to wait for over 60 min.. and that is not good enough really... So I'm hoping in your case you'll get through quickly :)721Views0likes1CommentRe: Error posting journal in NZ payroll 2023.1
Hi Dani, This was the link I was sent that fixed it : https://exo.myob.com/MYOBPayroll/EAP/2023.1/MYOBPayroll2023-1.exe However on my laptop certain files needed to be deleted and a couple more things (as in starting in safe mode)- I had help from the tech team from MYOB who hopped in my computer via Teamviewer. In the end got it to work and all my journals posted across with last week's payroll. Good luck!751Views0likes5CommentsRe: Error posting journal in NZ payroll 2023.1
Hijenniek, it is sorted now, had a lady from MYOB help me through Teamviewer. the updatehad to be downloaded in safe mode on my comp and deleting some weird folders that were there for some strange reason. but in the end it all got sorted.. The frustrating part is the wait times, which has been made worse with the faulty update they sent out 3 or 4 weeks ago. I'm guessing I wasn't the only one wanting to get through....(trying to get through by phone was impossible, gave up after 90 min. and also the chat online I clicked off after waiting for 60 min ) but today was a Yay day when everything worked as it should. :)1.3KViews0likes0Comments