ContributionsMost RecentMost LikesSolutionsduplicated pay I was doing a bank reconciliation and realised i had paid two employee twice for the same pay period. The money was manually transferred from the business account to the staffs account and has cleared the account. Could i please get a step by step on how to handle this situation including the STP report. SolvedRe: Is MYOB down this afternoon? 9Feb, 2023 - 3.45pm Melbourne time MYOB should be sending out notifications EMAILS ETC to its customers that the system is down. There are alot of people effected and external reporting companies are aware of the issue as they are reporting a complaint spike for MYOB. Can you please advise how long before it is fixed. Will subscription customers be getting a refund considering the system is clearly not working correctly. I have had several error messages for the last month or so. the company keeps increasing the subscription price but keep sending out updates with errors, so it never runs effeciently. Re: Is MYOB down this afternoon? 9Feb, 2023 - 3.45pm Melbourne time Tried calling the help line as no one from MYOB is responding to the forum about MYOB being down "connection error" it goes through the process and then hangs up. I have look at another site and there was a large spike of MYOB issues around 4pm today. This is not okay. I have been getting error reports a couple of times a week for a month or so now. send reports of via email and never get a response. CUSTOMER SERVICE ARE YOU THERE at all.