jenthomson
Contributing Cover User
Joined 6 years ago
User Profile
User Widgets
Contributions
Re: Inactive Super Fund
Hi Tracey, I got the email and the in-program pop-up notification (AccountRight) for a company file that has 9 employees since 1st July 2022 (business operating start date, and 2 are inactive). None of them have or had a QSuper or Sunsuper fund set up in their employee card file... is it safe to disregard the notifications? Thanks, Jen1KViews0likes1CommentRe: Inactive Super Fund
Another one who has received the notification but NO Q or Sun Super staff (not even inactive). We have Australian Super, Virgin Money Super, CBUS, HOST and BT Super. It would be great to know who has been flagged/ which subsidiary funds might be involved?1.1KViews0likes0CommentsRe: How to remove RFBA from the EOFY Finalisation
I got onto the live chat helpers: 1. Go to the finalisation that needs to remove, 2. undo the finalisation (three dots to the right of the employee name) 3. edit RFBA 4. leave all fields blank 5. select 'add' (even though you're not adding anything) It should now disappear off that employee's finalisation and you can re-select 'set as final'. They did go into details about restoring backup files to open payroll years for older ones, but luckily mine was this last FY. I hope that helps!1.1KViews1like1Comment