ContributionsMost RecentMost LikesSolutionsRe: Deduction for phone account this article includes all the details on setting up deductions in AccountRight: Deductions Re: bank account balance not reflecting actual balance could you elaborate on where you're seeing the account balance? for example are you running a report? if so, which report and for what date range? Re: Unable to delete an automatic bank feed transaction bit late to the pary but hope this is might help others, a client of mine that had basically a hundred transactions to hide decided to create 2 Bank Rules (for withdrawals and deposits) to automatically allocate them all to a "suspense account" and then created a journal to reverse the entry so that the net outgoing and incoming is 0 for both accounts, that way the bank accounts still reconcile. hope that gives others with larger transactions something to go by Re: STP my understanding is that myob sends the Period-To-Date information of the current pay event you just did, and also sends the Year-To-Date information from the software for the ATO to look into come year-end. the ATO's business portal only shows Period-To-Date based information and not the Year-To-Date information, this can mean the business portal can show differing figures to what the ATO actually use for the Employee's payment summary data. Re: New chart of accounts just to add onto this, if you export your Account information then open it in Excel you can modify the data and then import it back into AcountRight to update the information. though you should know that it needs to match to something in order to update, so if the Account Numbers are the same it will be able to match these and update the Name or other details about the account from the import but if EVERYTHING is different you may find importing to create brand new accounts which could be problematic. in some cases you may need to create brand new accounts and combine them in order to "free up" the Account Numbers. here's some information on Combine Accounts and Importing/Exporting: Importing and exporting tips Combining accounts Re: Superannuation Authentication Code I agree there should be an alternative, though the statement that SMS is more widespread is technically accurate you would be using the internet to use the service anyway which makes the "more widespread" argument against it. something tells me that's a tech support agent trying to pull an answer out of thin air (this isn't a bad reflection on the rep as it's sometimes a requirement to work in tech support where not all information is available and assumptions have to be made) Re: More hours showing on my pays than are on my timesheet? sounds to me like Deputy's integration is at fault. from the screenshot from hayden it's as if they are updating your whole employee information even when no changes are made and this resets the standard pay which adds the hours back and causes your pays hours to get funky. considering Deputy is pretty big I am amazed this isn't a more widespread issue. maybe there's some other people who use Deputy who might have a better answer? I've seen Kym__Yeoward give some great advice, as well as CloudMindAcc hope they can give an answer here. Re: Old Electronic Payments how did you go DianaYoung ? Re: how to set up to email payslips sorry LRBooks61 - I had my tab open for a long time and didn't see your reply until after I got around to mine. I've just edited it as your reply is written better than mine. Re: unable to save bank file just thinking on this, are you ticking off the transaction to be a standalone payment from the bank file or are you ticking this off with other transactions?