ContributionsMost RecentMost LikesSolutionsRe: In Tray: Notification of new of document 100% agree!! We have just started using Intray to reduce priting and hard copy filing. We have multiple users accessing diferent levels in MYOB across 16 data bases - a colour code to indicate there is a document for action, or a number of documents flag to indicate there are documents waiting for action would be most useful. Re: Prepare BAS/IAS: Monthly PAYG Installment Hi We have also had our reporting obligation for T1 / T11 changed from quarterly to monthly for July22. BAS setup in MYOB doesnt allow for this and all my searching going back to 2016 queries from others suggests this has to be done manuallly for the first 2 months of the 1/4 and then those amounts manually deducted for the final month of the quarter. Surely this matter can be resolved! Re: Duplicated payment - Gliche Yes, the payment is still duplicated - it wasnt just a data error because the payment duplication was processed via electronic banking direct to the supplier's bank account. We have recouped the payment via a credit - which isnt the point. There was one purchase journal entered, one payment entered but two cash disbursements against that PJ creating a credit note. Re: Duplicated payment - Gliche 1) Can you attach a screenshot of the Journal Security audit report of when the second payment was recorded? You're welcome to send this byPrivate messageif it contains sensitive information. sent by reply 2) Do you use bank feeds and if yes, do you match the bank feeds transactions to existing invoices or create new ?We dont use bank feeds 3) Does this happen with specific customers or invoices?havent investigated Re: Duplicated payment - Gliche We have just moved online from server edition by user on desktop 1/7/22 - purchase journal would have been desktop entered and disbursement was have been online Re: Duplicated payment - Gliche Thanks for your response. Please see attached screen shots Kind regards Kerri Duplicated payment - Gliche Hi team We have recently gone online so onsure if that is the cause, but thought it useful to alert other users. A Supplier purchase was entered once with unique invoice number, has paid twice using the same payment reference, placing the supplier invoice into credit. Fortunately its a regular supplier so we can recoup our funds. Is this a known gliche? Can it be investigated to prevent a recurrence? Thanks Kerri Employee Self-Onboarding - Employee Authentication Good morning My query is about the authentication step during employee on-boarding. It seems to defeat the purpose of authenticating the employee's ownership of the details provided, when the email for self-onboarding AND the authentication code are both sent to the employee's email address. Rather than this, when preparing to send the employee the self-onboarding request - can we not enter their First Name, Last Name, Email Address and Mobile Number? The employee would then click on the link to the self-onboarding form from their email and the authentication code would be sent to their mobile number. Melissa Re: Employee Self-Onboarding and TFN Declaration Hi team I am searching for this same information. I have created a test self onboarding form (which took well over the 1 hour detailed to load into our data file).We entered the employee name in CAPS LOCK but the self onboard was in Letter Case. We didnt receive an email to tell us the information provided by the employee was ready for review. The self onboard with no printable form is fine for the Tax File Dec under STP2 - this info will transfer direct to the ATO with the first payroll. But, once the choice of Super has been made by the employee in the self onboarding, the form does not ask the employee to email a digitally signed printable Super Choice form, nor does the information provided in the onboarding transfer to a printable super choice form in MYOB itself. The printed Super Choice Form is still required for payroll records under compliance requirements, meaning we would still need to obtain one from the employee. Is this being addressed? We'd love to move on self onboarding but not is half the job is done. Coudl you please advise further. Re: Possible payroll glitch with new update - 2020.2 Hi again We have found another payroll gliche. When setting up a salaried staff member in Payroll, each section has to be saved in the card before progressing with the setup. This is especially prevalent when setting up new payroll entitlement categories for a new employee. A dialogue box pops up with an error similiar to "someone else has made changes to this card and setup cannot be saved". You have to exit the card at this stage and unsaved setup data is lost. All the information has to be re-entered after going back into the card. Could you please review this. Thankyou