professormac
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Joined 4 years ago
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Re: Another companies information on my invoice
Thanks Earl. I already sent these to you on 12th June. Your response was as follows: "Subject: Re: Another companies information on my invoice From: Sean_DC Date: 12-06-2023 04:57 PM Hi professormac Thank you for the details you sent me. I was able to investigate and there has been a known issue with invoices having incorrectly sent or received details. I've already reported and notified the team that this specific account has experienced this concern on invoices. We do apologize for this matter and will continue to monitor your account related to the serial number you gave. Cheers, Sean" But, for what it's worth here it goes again! Last 4 digits of serial number:7007 Name of company file: Professor Mac160Views0likes0CommentsRe: Another companies information on my invoice
It happend AGAIN to me today. My business name is Professor Mac, and I emailed an invoice for $165 to my client Anthony Smith using MYOB Essentials. Anthony received an invoice from me, but for $0 addressed to HSA Internal Jobs, Po Box 6798 Shepparton Vic 3630 (see attached invoice). In other words another MYOB user's private invoice. This is a severe and urgent security bug in your system that has existing for 6 months and is yet to be fixed. You guys are absolutely appalling.178Views0likes3CommentsRe: How to add name to Email Invoice for Company contacts?
Hi@LCrowhurst, If this happens it means you have both company and individual details filled out for that contact. In MYOB Essentials, go to Contacts and open the contact in question. Change the Designation to Individual and delete any First name and/or Surname or family namethat appear there. Change the Designation back to Company and Save the contact. Now try emailing the invoice again.423Views1like4Comments