ContributionsMost RecentMost LikesSolutionsRe: Payroll Reporting Centre is out And like others, I've just discovered that Casual Employees have been changed to Full Time employees. I've also lost all of the allocated pay rates for some staff members. BRILLIANT, JUST BRILLIANT. Re: Payroll Reporting Centre is out Like others in this post, I am continually getting this error and cannot start a pay run. "An unrecognised error occurred - unknown error code. Please try again. If the error persists, get in touch with us. Request ID: 5fc3a1b4-e494-4c18-9727-9be24f58da34" Yes, it's 10pm and I'm just trying to pay my staff as scheduled (and they expect) and now I can't. Nice that you don't have 24/7 support for these sorts of time and mission critical issues - especially when you're dealing with time-poor business owners. And to rub insult into frustration, I have no other choice but to log a public request through a community forum - I mean seriously??! - that's just a pathetic excuse for genuine customer support. Here's an idea... how about you just maintain service and software continutity rather than worrying about upgrading 'the look' of your site without comprehensively testing. Not impressed at all. But don't worry, you won't have to deal with my staff tomorrow, or their landlords because they haven't paid their rent on time. Thanks very much! (In case you haven't realised, I'm being sarcastic, oh and I'm pretty angry too).