ContributionsMost RecentMost LikesSolutionsRe: Customise Forms is greyed out Thanks for the suggestion. I checked but it's not the issue. The user is authorised to Customise forms. What else could it be? I need to make changes to my company invoice template. Thanks, Re: Customise Forms is greyed out I tried the instructions to clear the cache but they look incomplete. What is the next step after "open the file"?? I tried up to the steps shown anyway but the Customise forms menu item remains greyed out. Pls advise. Regards Actyve Customise Forms is greyed out I need to verify and update some fields on my invoice form. I understand I should go to Customise Forms under the Set-up tab but this item is greyed out, so not accessible. How do I access the invoice form?