ContributionsMost RecentMost LikesSolutionsRe: Customers unable to access - MYOB Business and AccountRight Browser - 01/03/24 Can you please update us on to what is happening and if this is likley to be resolved today. I am waiting to do my invoicing and end of month follow ups and cannot get any thing done. are we entitiled for any compensation as I will now have to work tomorrow to make up for lost time. Re: Invoice received by customer had wrong information Thankyou for your reply. Maybe need to do the same. Am really annoyed that the tech help seemed to have no knowledge of the issue and blamed my end where it is clearly a recurring issue on their end. The ramdon person that we had added to our invoice not only had their full name and address abut also their NDIS number which I am sure is a clear breach of privacy laws. Re: Wrong invoice sent to client continuing. We just had the same problem. Invoice sent on our letterhead but the invoice client, invoice number, invoice content and amount were completely wrong and not on our system at all. MYOB claimed was my computer issue with stored cookies. Tried to point out that the invoice was recorded correctly on out MYOB account and the issue has occured when their system has forwarded the invoice onto our client. Am really concerned that this will continue to occur as happened to many others. Our client is now concerned that the system has been hacked and they will open a virus if they open any of our invoices. Re: Invoice received by customer had wrong information Did you ever receive an answer for this error as we just had the same thing happen to us and is 2 years after your incorrect invoice details sent to client. Ours also had our letterhead details but the customer and address were not ours and is not a client on our account list either. Was a high amount that also had that it had already been paid. Sent in Jan 24 but the invoice date was 1/3/23. The invoice number was completely wrong too. MYOB advised was my computer and cookies stored. Tried to point out that the invoices are e-mailed through their system so cannot be my computer as the invoice on our MYOB file is correct and has happened on thier end when invoiced to our client.